BOOKING HELP & POLICY
If you're wanting to re-book as a pay as you go customers, the website might show an error message (one of those technical things *sigh*). Please ignore it and email us for help.
We're really sorry, but we cannot make concessions for missed classes for illness or holidays. If you miss a class, you're more than welcome to gift your session to a friend! 😊 Email us with their details and we'll put them on our attendance list.
If you do need to cancel your entire booking (whether that's full term, pay as you go or a 3 weeks trial), we totally understand, plans change, so don't worry! We're afraid though that there is a refund fee to cover the admin on our end. Any refunds are subject to a £5 charge for bookings cancelled with less than 7 days notice, and a £3.50 charge in all other circumstances.
CLASS INFO
You will receive an email with everything you need to know about your class a few days in advance. Most importantly, please take note of the door code below to enter the Zebon Centre - don't get stranded. 😁 Below all this information in one place: